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Business Profile

Roofing Contractors

Techniques Construction
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/30/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had signed the documents regarding completion of work that techniques construction agreed legally sign and refused to do it so this is a breech of contract listed below

    Business Response

    Date: 05/30/2023

    As stated by the ************* we have 3 days to rescind our offer, which we chose to do on May 15,2023 in an email. Also after MANY phone calls and emails with **************** it was made clear she was unable to pay for the service she signed for as stated in our contract. We require half at signing ( which we did not receive) and final payment upon completion. **************** left a voicemail requesting to pay in stages, requiring ** to wait for her insurance to pay and as she stated having a garage sale to finish paying.  She also demanded we have a dumpster at her house the day she signed, which is not how we operate. So with all these concerns, including how soon she wanted it done we felt it best if she hired another company. Today she called ** yelling calling ** rednecks and telling ** we didn't know how to work with people who had money and ended her call telling ** to F*** OFF.  We are not in breech of our contract., if you need any other information or the emails please let ** know.

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