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Business Profile

Auto Services

Tireman Auto Service Centers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/07/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/15, I went to this tireman location to get a transmission pan leak emergency done on my 03 Dodge Neon in hopes it would stop the transmission fluid leak I was having given it affected my transmission too. Job I thought resolved the leak and restored my transmission and paid them around 207 dollars for the job....Come 2 weeks later on 10/29, I did a alternator replacement in my car with a mechanic and we noticed the transmission pan was dripping thus leaking again. On 11/4, the pan leak job was redone by another mechanic and upon discovery and removing the old pan, all Tireman really did was heavily silicone the transmission pan and in which the transmission fluid went all into the fluid catching pan upon removal. Showing that Tireman didn't repair the leak as I initially thought.

    Business Response

    Date: 11/21/2022

    I have talked to the customer and we are refunding his $207.37. He is satisfied.

     

    ***** *******

    Customer Service Manager

    Tireman Auto Centers

Tireman Auto Service Centers is NOT a BBB Accredited Business.

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