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Business Profile

Drywall Contractors

Wall and Floor Kings LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drywall Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Warning: Do not engage with this scam business or you'll risk losing your hard-earned money. The individual behind it operates under the names of two companies: ******* * ***** **** *** and Walls & Floor, using aliases like Robert ****** or Terrance ******.

    This smooth-talking operator lures unsuspecting victims into his Ponzi scheme trap by claiming to offer comprehensive home repair services. However, it's all a sham. After taking $237 from me for a promised shower surround repair, no one ever showed up. When I requested a refund, he ignored my pleas and never returned the money. Beware of this fraudulent operation!

  • Initial Complaint

    Date:04/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Estimate, at my home by Rob to drywall my partially remodeled bathroom. After putting 513 down via cash app, 1st date for service was 3/8, no call no show. Rescheduled for the following 3/12, again no call no show, became evasive, had to make numerous texts, calls and messages to get an occasional response finally promising 3/25 again no call no show. He finally responded promising a refund 3/26 via cash app. After days of trying In our effort to secure the refund which never came we were trying to go onto cash app to request a refund and accidentally sent the other 1/2. I made numerous attempts to then appeal to have the full refund we were attempting or again schedule the work and he stopped responding all together. After seeking advice I was advised to file a complaint with the BBB

Wall and Floor Kings LLC is NOT a BBB Accredited Business.

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