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Business Profile

Nursing Home

Legacy Health Services

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Legacy Health Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Legacy Health Services has 6 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Briana S

      Date: 05/06/2025

      First off the resident care is a 0/10 they never have enough linen to provide care secondly they don’t feed these people enough they be hungry they steal from the residents, residents fall everyday they DO NOT Report it they have BUGS badly and mice they like too sweep things under the rug that’s what the DON Said they have a Stna as HR , the social worker is a pervert he prey on all the nurses and aides. Ppe is not given or worn at all they barley wear scrubs, their attitudes are horrible when dealing with residents family members they had/have felons working under the table they treat their staff as if they’re animals that place is horrible i wouldn’t recommend nobody to work or have care there.

    • Consuella E

      Date: 01/11/2024

      My son has been in this facility for less than a year and I visit it him everyday. His room is always in disarray, the floors are dirty. He does not get a bath on a regular basis. He had a bath on December 19, 2023. His feet & legs are ashy and skin is coming off due to lack of bathing and lotion being applied. I have been complaining about this several times and nothing is being done about it. My son has items/clothing missing from his room. The smell in the facility is horrid where they dwell.

    • April C

      Date: 07/04/2023

      I work as an Independent Contractor (IC) nurse through Clipboard Health (CBH). Legacy Health facilities, including Mapleview Country Villa in Chardon, OH, Cedarwood Plaza in Cleveland, OH, and Broadview Multicare Center in Parma, OH, recently changed their cancellation payout policy on CBH to where they payout $0 for last minute cancelations or cancelation after the IC arrives to the facility. As a result of this, these facilities routinely overbook IC's for shifts they don't need covered (just in case of a callout), then cancel the shift after the IC arrives. Doing this prevents ICs from booking a shift at other facilities that actually need coverage due to short staffing, causing us to lose income. I've personally witnessed supervisors at these facilities state "I can cancel all the CBH agency because we don't have to pay them". I booked a holiday shift at Mapleview just to be canceled at 5:30am for a 7a-7p shift. If I would've canceled the shift I would be penalized, but Legacy facilities can cancel at any time with no repercussions from CBH. I'm tired of these facilities doing this and I'm gonna seek legal counsel to see if anything can be done.

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