We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Specialty Schools

Liberty Christian Academy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Specialty Schools.

Complaints

This profile includes complaints for Liberty Christian Academy's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Liberty Christian Academy has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/28/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

      I ordered two yearbooks for my daughter. Originally, the families were told the yearbooks would be delivered by the end of the school year in May. Then, I was told the yearbooks would be mailed to me during summer break. School is back in session now and I still do not have our yearbooks.

      The head of school will not allow anyone else to talk with me about matters. I emailed today to check on the status. And I was told that *************** will not be in until tomorrow????? *************** is not in charge of the yearbooks and does not mail the yearbooks out. So, why is it that I have to wait till she gets back to school for a response about the status of our yearbooks.

      *************** has to be in complete control of everything. We have had a very hard relationship with this woman which obviously is still going on today.

      I emailed two people today about the status of my daughters yearbooks. And no one seems to want to check on the status for me until the head of sxhool gets involved and allows other staff to check on this. She also refused to allow my daughters work to be graded when my daughter went to sxhool online this past year. Is that even legal for a kid to be turning work in and not be graded? According to ***************, she was only attending for an attendance mark.

       

      Business Response

      Date: 08/28/2024

      Yearbooks were delivered to the school during the summer months. Upon the email requesting the yearbooks, they were actually mailed to family today.

    Liberty Christian Academy is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.