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Business Profile

Womens Clothing

TracysCollections LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Womens Clothing.

Complaints

This profile includes complaints for TracysCollections LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/19/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order from Facebook with a young lady whom I've ordered long time ago. Items were few sweat suits, and a robe set. I wasn't able to cash app, so I did ******* to ******* with her info. I sent her $194 on 3/25/24 and I waited a week then tried connecting her veyo text from her phone and inbox from Facebook. She first stated she is kind of backed up and do this all by herself. I said ok waited then made attempts to contact her by phone,and because I kept trying reach her by phone she threatened to block my number and on Facebook if I continued to call her personal phone. But I'm like you have your payment since 3/25 and here we are at 4/19 ? and I've still not gotten any information on my merchandise or email if and when it will be shipped? Her name is ********* ***** **** ******* ***** ******** **** ***** cellphone ###-###-#### I believe her business is Younique Boutique? She should NOT be able to sell anything else on her Facebook page! This is unprofessional on her half of NOT STILL CONTACTING ME OR EMAIL WHEN MY MERCHANDISE WILL BE MAILED OUT!

    • Initial Complaint

      Date:03/01/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      2/29/2024
      I placed and paid for an order with ******** *****. She was paid via ********. Once she was paid, I provided my address and email. She told me she wld mail my items the next day 3/1/2024 on her way to work and provide me with a tracking number. I have reached out to Mrs ***** several times today to get my tracking info. Mrs. ***** has failed to response to any text msgs. At this point I’m counting it as a scam. Mrs. ***** has scammed many ppl to the tune of $8000 that the BBB has already made her pay back. She needs to be stopped and criminally charged for continuing to scam ppl. My amt was small so I’m not worried about it. But Mrs. ***** is still posting on Facebook that she sells items. People are still losing money as she is not sending the items out to her customers as they are paid. I will be making a criminal and or civil suit to recoup my money

    • Initial Complaint

      Date:01/13/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Order items from Facebook over a month ago she took the money and i never recieved the items

    • Initial Complaint

      Date:04/13/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased items online from ****** ***** who is the business owner. She post items from her store on Facebook for people to purchase. I ordered items in Oct, November, and January and she claimed she was mailing them out. I asked her for a refund she stated she doesn’t have it to give. I said well why would you take my money and not send the items. I tried to dispute it with cash app and they said because she accepted it that it was nothing they could do. I been texting her and calling her she blocked me on Facebook when I ask for my items and money back. It’s over 20 people on-site that is going through the same thing I am. I paid her 468.00 total for my items and shipping. It’s sad because she is a business owner and is scamming people out there money she needs to be shut down on social media and her business for doing this fraudulent activity. If I didn’t spend so much money I would forget about it but 468.00 is a lot of money to just give away. I just want my money or the things I paid for. Her one cash app she shut it down or it was so many complaints it closed it and the name changed. I been contacting her and she just keep lying about mailing the items to me.

    • Initial Complaint

      Date:04/13/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ********* ***** has been advertising items on fb from her store that she do not have in store. On January 22, 2022 I purchased some shoe and bags from her for $190 and never received. She began to reach out to me on fb telling me her daughter is ill that why I Haven't received package. On April 3, 2023 I purchase more bags from her in total of $260 and she promised to send all my items from January with that order. ********* ***** hasn't sent me anything all i've been getting is lies after lies one after another. I've also had other small business owner reaching out to me saying she did same thing to them. I am reaching out to the BBB because this needs to stop she is scamming and it's not right for to continue doing this to hard honest working people. Thank You

    • Initial Complaint

      Date:09/06/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I sent tenielle young a total of $170 for Nike and polo outfits have contacted her multiple times about my products I ordered was even offered a free outfit in exchange for the amount of time that had passed and still have received nothing even offered to go pick up the merchandise and continue to get the run around. I purchased 2 of the outfits for a family member who is now deceased due to him expiring 10 days after my purchase.

    TracysCollections LLC is NOT a BBB Accredited Business.

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