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Business Profile

Propane

AmeriGas

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Propane.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 824 complaint(s) filed against business
  • 181 complaint(s) filed against business that were not resolved

Service Area

  • Madison County, OH

Alert Details

This business has 1 alert.

Alert

Consumers who need emergency fuel delivery or are experiencing a problem or delay with an expected fuel delivery are advised to call customer service at 1-888-553-8353 or the company's main number, 440-808-9743, and have the operator connect them to a customer service representative. Emergency messages of this nature should not be left with the Research and Resolution Department, which handles ongoing complaints only. As with any contract, consumers should carefully read and understand the terms and conditions of the company's contract and plan options before signing.

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