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Business Profile

Auto Wrecking

Interstate Auto & Truck Salvage LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Wrecking.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/18/2025

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed order for used transmission for 2003 Subaru Baja, with Quality Auto Wrecking, ***** ***** ******* ********* ****** **. Price wasn$850. Ordered on January 17, 2025.. I also believe Quality Auto Wrecking gave false address, because their is a place called Quality Auto Wreckers at ***** * ******* *********** *****. Very close, but not the ***e. None of what I was told transpired. Especially about shipping. Couldn't get order number, not a firm ship date, not a picture of unit ready to ship. Had ungodly amounts of texting and phone conversations with Quality Auto Wrecking. Was finally told by ***** ******* that my unit would be delivered by Feb 3, 2025. Never received transmission or refund still. I am including Interstate Auto & Truck Salvage, because that is company that actually withdrew the funds from bank. I believe the scam is Quality Auto Wrecking takes orders, then shops yards for the parts. Neither company will answer or respond to phone, text or email. Quality Auto Wrecking says they processed refund, but I have never received anything.
    Contacts at Quality Auto Wrecking are ***** *******, **** ****** and ***, phone guy. ************
    Contacts at Interstate Auto & Truck Salvage, no names, two numbers
    ************ and ************

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