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Business Profile

Gas Station

Clark Gas Station

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/11/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 11th at 645 am I stopped to get their deal on vapes the sign exclusively said ANY VAPE EXCEPT FOR BREEZE 35.00.

    THERE WAS ANOTHER SIGN TO THE RIGHT OF IT THAT SAID " GEEK (amount of puffs) this much money

    I picked out a VIHO AND A RAZ brand vape the total came to 42 dollars when I asked the clerk why she said the sign says this many puffs is this amount of money.

    I pointed out that that was only pertaining to the GEEK and I picked out the RAZ and she proceeded to argue with me while 5 customers came in line

    After a 10 minute back and forth she proceeded to tell me that she forgot to change the signs after I told her that the signs are misleading and what they are offering and what she is telling me is two different things.

    So in the end I didn't even get the VIHO and raz I had to get 2 raz that had less puffs for her to give me the original deal.

    Very unprofessional all because they didn't update their signs.

Clark Gas Station is NOT a BBB Accredited Business.

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