We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Industrial Supplies

Industrial Depot LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Industrial Supplies.

Reviews

Customer Review Ratings

1

Average of 11 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Joshua J

    Date: 02/20/2024

    All above stories match mine. Don't order from here. You will never get your parts.

  • David K

    Date: 12/07/2023

    Seems like I should have looked into this company before buying. 100% a scam, it's been 2 months and still hasn't left their fake "warehouse". Whoever this money is going to should be in prison. Disputing the charges so obviously negative 5 stars.

  • Amy C

    Date: 05/03/2023

    Ordered a part online, paid with credit card. When I tracked the order it showed shipped on 3/14 but no tracking info available. Called, left multiple messages on all extensions with no return call. No response to email. Have never received the part.
    DO NOT USE THIS COMPANY. GOOGLE SHOULD REMOVE THEM FROM SEARCH.
    I don't even want to select a star to give them a 1 rating out of 5. They're minus 5.*

  • Scott R

    Date: 04/24/2023

    Same as everyone else. Ordered my parts, got an order# but order never shipped. Looked into canceling and there is no way to cancel an order. Tried to contact hem and all you can do is leave a message. I left a message and have not heard back from them. I contacted my CC company and am disputing the charges.

  • Eric A

    Date: 04/20/2023

    to jump on the band wagon about being scammed.
    ordered parts, cc billed. still no product.
    I am in the process of trying to get this site taken down as fraudulent.

  • Rudolph T

    Date: 04/18/2023

    They are fraudulent company do not deal with them they will take your credit card money and then they will charge it and you will never receive the item back they are using another company's name industrial Depot out of Gainesville Georgia and they are in the process of being sued by the industrial Depot company out of Gainesville Georgia for using their name fraudulently do not deal with this company at all you will never receive your items and the banks when they charge your credit card they charge it to a particular account and then they close out the account immediately once they received the money so that your banks will not be able to receive the money back

  • Viktoriia K

    Date: 04/17/2023

    Its Fake,
    We never received a product. No responds. DO NOT BUY FORM THEM*

  • William S

    Date: 01/20/2023

    I believe I am being scammed. I placed an order for parts. It is for company business. It has been 10 days. I get no tracking. Website says being processed. Phone number goes straight to voicemail regardless of extension. I have left many voicemails and multiple emails. I have gotten no reply from either one. I have received no products.

  • Brian H

    Date: 11/14/2022

    I got scammed too. Placed $500.00 order. Never received item or notification of shipping. Will not return calls or emails.

  • Amos S

    Date: 09/06/2022

    These people are scammers! Not legit! They will take your money and you'll never see it again!

Industrial Depot LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.