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Average of 28 Customer Reviews
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Review fromElla C
Date: 06/18/2025
1 starThe people that are a part of this company are scammers, they lie and deceive you, telling you that they are someone that they arent. They dont have anything better to do with their lives except s**** innocent homeowners over.Review fromDalton C
Date: 06/18/2025
1 starTheir sales **** are incredibly dishonest and tried to sell me a system that wouldnt give my whole bill they are scammersReview frommarcus m
Date: 06/18/2025
1 starthis is a bad company in all ways. these people tried to make me sign a contract i clearly made clear i didnt want to. they steal your informationReview fromThomas E
Date: 06/18/2025
1 starThese people came to me after I signed up with a different company trying to steal information and scam me out of my contract. These people are scammers and steal information that is personal to be and everyone that they work with.Review fromNicole H
Date: 04/26/2025
1 starNicole H
Date: 04/26/2025
**** with solar brokers was so rude on the phone. First he is condisending and talking to me like I was just a little ignorant woman. He constantly interrupted me or didn't want me to talk. He hung up on me in the middle of a sentence. That is seriously the worst customer service I have ever gotten! If you are a woman I would avoid talking to him, unless you like being talked to like you are stupid. Like we don't know we get charged per kwh for electric. Tried to tell me solar panels don't work in the winter which is not true at all. Just a horrible experience .
Solar Brokers US
Date: 04/27/2025
Some people we just can't help. We did not sell you solar. You called us! We did have to hang up on you and block your phone numbers from all of our systems. You are extremely hard to deal with. I wish you the best. As I said many times. You use all your power in the winter and the sun is just not here in Ohio in the winter. It gets dark at 5pm. Solar will not work for your home. Also as I told you many times. You are on a special electric plan for low income. You pay half of what normal people pay for power. At this point please stop harassing us. We will not be able to sell you solar.Review fromDaniel L
Date: 04/18/2025
5 starsIve been very satisfied with this company, and everyone Ive spoken with. Our **** ****, was really helpful and informative when laying everything out to start. Solar Brokers helped save us thousands of dollars, when compared with another company wed been talking with. The installers were efficient, professional, informative, and had everything done in one day. The longest part of the process was obtaining the permits and getting the final inspection, but that was unique to my county being back logged. Our panels are producing in line with what we were promised. Overall, I dont have much to complain about.Review fromZach D
Date: 03/25/2025
1 starZach D
Date: 03/25/2025
They got my contact info from the permit department in my town which is pitching and is illegal then proceeded to call me to try and sell me a smaller system with a battery and no warranty and tried to sell me bs until I called him out it there's a lot more but point of the store don't bother with these people they are scammers and liarsSolar Brokers US
Date: 03/27/2025
As we told you before, permit data is public information. We saw that you were able to receive a free battery from your electric company and we called you to let you know that you can get it for free. I am not sure why you are upset. If you do not want a free battery for your system then so be it. We were just letting you know that it was available to you. Please look up the ***************** Pair Program.Review fromBrian G
Date: 03/18/2025
5 starsSolar Brokers was great! They helped pick the right system and find the right people to install it for us. They even supported in finding us a new roof and gutters as well. Amazing pricing and service. More than anything they knew what they were talking about, we spoke with a few other companies looking for a quick sale and gave us quick answers that ended up being wrong. **** knows his business, he knows what financing he is offering. Even after the install was complete months later Solar brokers was available and happy to remind me about and answer some questions we had around the Solar tax credit. All around a great experience.Review fromGregg N
Date: 03/10/2025
5 stars**** and ****** at Solar Brokers were amazing! Throughout the whole process they were extremely responsive and always took the time to answer all our questions. Everything they told us happened just as they laid out, all the way through getting our tax credit. Even after the job was finished (we installed in 2024) **** ***** walked me through and addressed all my tax credit questions! I always felt valued as their customer. They are fantastic and I would highly recommend them to anyone!!!!Review fromMarshall M
Date: 11/27/2024
5 starsAwesome sales people! Awesome installers! Awesome overall experience! I was going to use an out of state company, but found out that what the out of state company was selling me wouldnt be approved by **********. *******, the sales agent, explained the entire process and got me up to speed on what was allowable by **** Power. All I can say is that by using Solar Brokers your solar power experience will be a smooth, painless, and beneficial transition. Thank you everyone at Solar Brokers!
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