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Business Profile

Landscape Contractors

Ohio State Landscaping. Inc.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/13/2025

    Type:Sales and Advertising Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ohio State Landscaping, Inc. once again placed advertising on our USPS mailbox behind the flag on 12 February 2025. The advertising stuck to the mailbox requiring extensive cleaning. We thought we had resolved this with Ohio State Landscaping. Inc. in 2013 however when we once again checked with our city on 13 February 2025 we were informed that Ohio State Landscaping. Inc. did not have a city issued solicitor’s permit. Had Ohio State Landscaping, Inc. applied for and gotten a solicitors' permit from the city they would have been informed that there is a No Solicitor's registry which we are signed up for. We need proof from Ohio State Landscaping. Inc. that they will cease and desist tampering with our USPS mailbox. Also if Ohio State Landscaping. Inc. plans to continue to solicit in our city that they will get the solicitor’s permit required by our city and honor the city’s No Solicitor's registry. The USPS Domestic Mail Manual is very clear that mailboxes are not to be used for anything other than official mail with postage attached … so the other option is to do mailings through the USPS. USPS Domestic Mail Manual also prohibits placing anything on or around the mailbox.

    Business Response

    Date: 03/20/2025

    [[BBB transcription via email]]

     

    Thank you for your help with getting this matter resolved!
    Can you please input this response to the complaint number ********? 
    Dear Mr. ********,
    We certainly don't want to upset you and apologize for frustrating you regarding the flyer.  It will not happen again. 
    Most people appreciate the promotions we offer.

    Customer Answer

    Date: 03/21/2025

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Curious why they still have not obtained a solicitor's permit from the city. 

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