We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vacation Rentals

American Heartland Cabins

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vacation Rentals.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Shiri T

    Date: 01/10/2024

    I never do ratings, but be aware if renting the Freedom Cottage at American Heartland Cabins, the host **** ******** is not the best, he has ignored my texts,refused to provide me a ratings link after my recent stay and refuses to give a proper refund. There are only 2 imenities at the Freedom cottage,a hot tub and fireplace; however, our hot tub did not heat up until 6pm on 2nd night, we noticed the heat filter is very very full and should be changed ASAP causing hard to breathe and sleep. The fireplace pilot light switch is broke and could be
    Hazzardous to renters. There should be a trash can outside cabin like sign says inside. There should definitely be hot tub directions for renters to avoid issues in the future to ensure once cleaner drains and fills up that it us set on the correct code settings to heat up for the next renter. When drain hot tub should be done early and turned on and ready to ensure full amenities are working.

American Heartland Cabins is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.