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Business Profile

Heating and Air Conditioning

All Seasons One Hour Heating & Air Conditioning
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/23/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I put in a service call to look at my AC unit which was not turning on. He reconfigured the zone panel and then went on the list off 3 more things that should be replaced, totaling close to $800. I had another service complany assess my AC unit who stated none of those other things were required. Charged me $321 for 30 minutes of labor, no actual parts.

    Business Response

    Date: 08/07/2024

    We are sorry you were unhappy with the service provided.  We take great pride in the experience level of our technicians.  We will review this for future training purposes.  

    We have reached out multiple times with no response.  We would have been more than happy to resolve it immediately. 

    We have received your merchant dispute.  Since we have not heard back from you, we will not appeal the dispute.  Hopefully, you consider this issue resolved.  

All Seasons One Hour Heating & Air Conditioning is BBB Accredited.

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