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Business Profile

Wholesale Car Stereos

Carl's Stereo On Wheels

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Car Stereos.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a speaker and amplifier installed in my brand new car. After being told to rest assured they work on brand new cars all the time they damaged my car. It took 5 days to talk to the manager who hung up on me. It took 20 days to talk to the owner who then failed to call me when he said for 3 following days and then thinks he gets to tell me where MY car gets repaired! They did thousands of dollars worth of damage that I now have to turn in to my insurance company! 24 days after the date of the incident! In the state of **** not even an insurance company can tell you where you get your car repaired in fact it's illegal for them to tell you where to go. But Carl thinks that's the only way he is going to pay for it for it to be repaired at his choice of shop! I was willing to overlook a ton of the damage if he wouldn't have made me call my insurance company but now it all has to be fixed because now I have a carfax report on my brand new car!

Carl's Stereo On Wheels is NOT a BBB Accredited Business.

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