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Business Profile

Handyman

D Fisher Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/30/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    He demanded that I give him cash before the job was started. So I paid him 1150.00. He told me he would remove the old hot water heater. after he got the money, he refused. He brought someone with him that seemed to know nothing about plumbing. After the job was done, I asked him for a receipt. He claimed he didn’t have the paperwork and would email it to me. I text and emailed him on 2 different occasions and he completely ignored me. He wouldn’t even answer. He told he was going to decide which place to get the hot water heater after he measured it. Then he decided to get one at his company. I don’t even know if he gave me a defective one he had laying around because of his refusal to give me a receipt. I don’t even know if it was put in right because he brought someone with him that didn’t know what he was doing. He claimed the reason I have to give him cash was because his credit card machine wasn’t working. But when he said he didn’t have the paperwork to do a receipt, something didn’t add up. He looked like he was scamming me. I won’t even be able to use the warranty without a receipt. He claimed there was a 6 year warranty. But refuses to give me a receipt. I never heard of a business refusing to give you a receipt for a job done. I asked him as soon as he came in if he was taking the old hot water heater and he said yes. I would never have hired him if I knew that he wasn’t doing.this. I got several callbacks that I could have hired in the next couple days. This didn’t have to be done because my friend turned off the water, drained it , and turned off the gas.

    Customer Answer

    Date: 09/21/2022

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]



    Better Business Bureau:



    At this time, I have not been contacted by D Fisher Services LLC regarding complaint ID ********.



    Regards,



    ***** ******

D Fisher Services LLC is NOT a BBB Accredited Business.

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