Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cosmetics Sales

Color The World Lipsticks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cosmetics Sales.

Reviews

Customer Review Ratings

2/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCarole P.

    Date: 03/26/2025

    1 star
    I browsed this company's website and received an email from them with an offer for 15% off my entire purchase.
    I went back to the website and placed an order, entered the code for the offer and the discount was only applied to one item, not the entire purchase. I emailed the company asking why this happened and they emailed back saying they needed 24 -48 hours to "look into" the matter and they would get back to me. 48 hours later I had not heard from them, so I emailed again, this time attaching the email offer they sent me. Another 48 hours went by and they again said they needed 24 _ 48 hours to "look into" the matter and would get back to me. I emailed again and asked what exactly they needed to look into, as the email offer was quite plain in stating "15% off your entire purchase".
    I still have not heard from this company and I think the whole thing is a scam
  • Review fromMari Louise W

    Date: 06/14/2024

    1 star
    I wish I had researched "Color The World" Lipsticks more thoroughly before I purchased the product. First, the colors I selected are nothing like the ones I received. It was a 3-pack of "Neutral" colors, showing nudes and brownish tones. I received three very PINK shades which have no resemblance to neutrals. I worked for several Cosmetic CO. over a 35 year history and never saw a neutral shade with more Pink in it than a Barbie Doll would wear. Just horrible!! I also found the formula very disappointing----unlike some customer complaints about wearing off easily, I am still wearing most of the color some 14 hours later. It is much more like a Stain than a moisturizing lipstick. The CTW website has only glowing reviews of their product. Perhaps those customers were genuinely pleased. I so wanted to really like these Lipsticks and am so very, very disappointed. I also did not know there are no exchanges nor refunds. I often shop online and no other Company has that policy that I am aware. I'll stay with in-store cosmetic lines or HSN and QVC. This Color The World Company is a disaster! My fault for buying into the hype!
  • Review fromGloria K

    Date: 04/29/2024

    1 star
    I was very dissatisfied with your lipsticks. the color is weak, and the lipstick does not stay on my lips/ I would like a refund of my money. thank you.
  • Review fromLinda N

    Date: 07/28/2023

    5 stars
    I have found their lipstick products to be as advertised. There is one product that I cannot be without. The mint repair stick. I have one tube in each of these locations; bedroom, bathroom, kitchen and my purse. Thank you, CTW.
    ***** ******, DeLand, FL

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.