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Business Profile

General Contractor

Brad Topolski Contracting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/08/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Written in June 2022:
    I gave a check for 10k March 18, 2022 for a whole house rewire on the home I had just bought that has knob and tube wiring. He showed up with his crew on day one, got my washer and dryer up and running, and disappeared for a month. I got his number from my realtor to see what was going on. He sent 2 guys over for a week, and vanished again until I called and complained. Then he sent 2 guys over for a week and vanished again. I called him in June, he sent 2 guys over for 2 days. I guess at this point I have to call him and remind him that we exist every day??? This shouldn't be going on for this long. How does a rewire go on for months on end? I've never been so stressed over a contractor! At this point I need to have another contractor come in and tell me what he is owed for what's done and I need my money back. I need this to just be over with already!!!

    *UPDATE* It has now been 8 months and I'm still being given the run around. Now I call and he just makes excuses and says they'll be here next week, and no one even shows up anymore. His guy has a doctor appointment, his guy is sick, he only has one guy and he's overbooked. I call, and call and get excuse after excuse.

    I think it's time for me to get estimates from other electricians, and him to give me back what it's going to cost to get my house finished. You would think a customer who pays you 10 thousand dollars for a job would be treated as more than an afterthought. 8 months so far for a job that shouldn't have even taken a month.

    Business Response

    Date: 12/01/2022

    [BBB transcription via phone call]

     

    The business stated they will be contacting the consumer directly to address their issues. 

    Customer Answer

    Date: 12/06/2022

    [BBB transcription via phone call]

     

    Consumer stated she wants the job completed now or money refunded to hire another company. 

    Business Response

    Date: 12/19/2022

    The business informed BBB that it has been over to the consumer's this past week.  It is working to resolve the matter with the consumer.

    Customer Answer

    Date: 12/22/2022



    Complaint: ********



    I am rejecting this response because:

    He called and said they would be here the following week, then called with excuses for 4 days. They showed up and put in a light on a Friday after being told they'd be here Monday, then Tuesday, then Wednesday, then Thursday. I haven't seen them since. I called him last Friday, he said they'd be here Monday, Tuesday at the latest. I haven't seen or heard from him yet and it's Thursday. So they've showed up one time for 3-4 hours in the past 3 weeks. We are now into month 9 of a job that should NOT have even taken a month.



    Sincerely,



    ****** ****

Brad Topolski Contracting is NOT a BBB Accredited Business.

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