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Business Profile

Home Improvement

Insta-Fix Homes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Important information

  • Customer Complaint:
    In the past the owner of this company, John Hawkins operated under various names including: Hawkins Painting, J.D.H. Services Inc., Precast Reconstruction, Pro-Clean Services, BTI Enterprises and Re-Construct Services.

    BBB complaint files show a pattern of the company taking down payments for contracted work and then not returning to complete the work. Some consumers report giving the company down payments between $900 - $3700.

    BBB contacted Mr. Hawkins, owner of Insta-Fix on November 10, 2015 to discuss the pattern and what steps needed to be taken to address the issues. The company has yet to correct the problems.

Complaints

This profile includes complaints for Insta-Fix Homes's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Insta-Fix Homes has 6 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/07/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired this company last may they completed part of the work but never completed the job. Deposits were given for landscaping and painting. Total of $2,150.00 in checks and 600.00 paid to another contractor to do one of the jobs Insta fix had already been paid to do but never did. I have tried for months now to get this resolved. The owner **** ******* doesn’t answer his texts or phone the very few times I have been in contact with him I was told if I keep bad mouthing his company I’ll never see my money. I have done a lot of research on **** ******* and discovered he has at least eight different company names. I need help to get my money back. Please

    Insta-Fix Homes is NOT a BBB Accredited Business.

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