Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Lawyers

Lutz Attorneys

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromEmily H

    Date: 06/19/2025

    1 star
    I have been trying to obtain information about a trust in which my son is a named beneficiary. Over the past two years, I have made more than two dozen attempts to contact this office by phone, email, and postal mail. On the few occasions when I have successfully reached someone, Ive been told that they will "get back to me" yet no one ever follows through.Despite being promised updates multiple times, I have never received a single call or email in return. This prolonged lack of response has caused considerable emotional distress and raises serious concerns about transparency and ***************** a legal guardian seeking information on behalf of a minor child, I expect a basic level of professionalism and communication. I am now left with no choice but to consider legal action to protect my sons rights.I strongly urge this office to uphold its fiduciary responsibilities and respond promptly to outstanding requests.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.