Patio Enclosures
Great Day Improvements, LLCThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Great Day Improvements, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 561 Customer Reviews
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Review fromGary J
Date: 07/22/2025
5 starsGary J
Date: 07/22/2025
The work done by the patio enclosure installers, ***** and ****** was outstanding. They far exceeded my expectations. They encountered some unknown difficulties and handled all of them well. They did things to make the installation better than it couldve been. All materials used and the final installation Looks terrific. Patio enclosures are fortunate to have these two people working for them. I would rate patio enclosures and all of their personnel I had contact with as outstanding.Great Day Improvements, LLC
Date: 07/23/2025
Thank you for your thoughtful review. We're pleased to hear that ***** and ***** exceeded expectations and handled challenges on-site with professionalism and care. It's also great to know the final installation and materials met your standards. We appreciate your recognition of the entire team and are glad we could deliver a result you're proud of.- The Great Day Improvements TeamReview fromDF M
Date: 07/19/2025
4 starsDF M
Date: 07/19/2025
I gave a four because the experience didnt quite live up to a five. The explanation of product options as well as over all communication could have been a little better. The construction phase went smoothly and I expected the quality of the materials would be a little closer to commercial grade for the cost of the project. I wouldnt be afraid to use them but Id stop short of giving referral only because of the price.Great Day Improvements, LLC
Date: 07/22/2025
Thank you for your honest feedback. We're pleased to know the construction process went smoothly, though we regret the communication and material expectations fell short. Your input is valued and will be shared with our team as we work to improve. We appreciate the opportunity to have completed your project.- The Great Day Improvements TeamReview fromLeeann H
Date: 07/18/2025
5 starsLeeann H
Date: 07/18/2025
Work was done quickly and efficiently We had some " buckling " in the seams and ****** caulked them and everything looks great. He did a great job from new day patio emcloGreat Day Improvements, LLC
Date: 07/22/2025
We strive to provide exceptional service to all our customers, and it means a lot to us when we receive such encouraging feedback. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help. Thank you! - The Great Day Improvements TeamReview fromLester b
Date: 07/14/2025
3 starsLester b
Date: 07/14/2025
I gave them a 3 because the work they did was solid, however communications with them on several levels didn't work. They sa8d they would install gutter guards, never did.We ended up doing our own demo and theydid not adjust the price.Would not recommend them to anyoneGreat Day Improvements, LLC
Date: 07/22/2025
Thank you for your feedback. While we're glad to hear the quality of the work met your expectations, we're sorry to learn communication and follow-through fell short. Your concerns regarding the gutter guards and pricing are noted and will be shared with our team for review. We appreciate you bringing these matters to our attention.- The Great Day Improvements TeamReview fromTimothy James H
Date: 07/12/2025
5 starsTimothy James H
Date: 07/12/2025
Excellent customer service. **** was helpful, knowledgeable, and generous with his time. Quality materials at a competitive price.Great Day Improvements, LLC
Date: 07/15/2025
**** you so much for sharing your feedback with us! We're delighted to learn that **** was able to provide you with such an outstanding experience for your home. Thank you for considering Great Day Improvements!- The Great Day Improvements TeamReview fromTimothy E
Date: 07/10/2025
1 starTimothy E
Date: 07/10/2025
The local company is horrible at customer service 10 months later and I am still trying to get items fixed. During construction my house was flooded and still waiting on proper repairs of paint and ceiling. Still need doors and windows fixed. Company is horrible at warranty itemsGreat Day Improvements, LLC
Date: 07/15/2025
Thank you for your feedback. We understand your concerns and want to clarify that our team was on-site Friday 7/11/25 to complete the agreed-upon corrections. At that time, you expressed satisfaction with the work completed.Weve since spoken with you again regarding a few remaining adjustments, and were already coordinating a return visit to take care of those as quickly as possible. We remain committed to completing everything to your satisfaction and appreciate your continued communication.- The Great Day Improvements TeamReview fromAferdita S
Date: 07/09/2025
1 starAferdita S
Date: 07/09/2025
I had a pool enclosure installed and ran into an issue with payment because of my insurance company and had the claim go into litigation. I was very transparent with my contractor who subcontracted the enclosure to Great day which was also informed of the situation. They still put a lien on my house and then after I paid them it took them 4 months to release the lien. They never provided me with any paperwork about my warranty or anything. After install there are two beams that are not flush with one another. I reached out to my contractor because I had no way of getting I touch with anyone because no one ever responds. I have already been rescheduled 4 times, all of the appointments were a no call no show. Every reschedule has been an excuse given to me. I am a very understanding person and I understand things happen but 4 times. I dont believe the company only has two technicians to come out and do repairs. This last attempt the reschedule was via email that was sent on 7/7/25 and I was only told the day of the appointment 7/10/25 but with no time range. I replied to the email the same day asking for a time range with yet again no response. Today which is 7/9/25 I have emailed, called (left voicemail) and also texted the number that was used to schedule me the previous times and yet again NO RESPONSE. I am trying to confirm the timing otherwise I will not be taking off work to sit around and wait without a confirmation that the technicians are coming. I have took off work with the previous reschedules and Im not losing anymore time at work. My job entails that if I dont work, I dont get paid. I am not the type of person that ever writes negative reviews because I am a previous business owner myself but this is really ridiculous at this point.Great Day Improvements, LLC
Date: 07/15/2025
With the name provided on this BBB review I am not finding you as a customer in our family of brands. If you are leaving this review on behalf of someone, please email ********************************** with their information. Customer satisfaction is one of our top priorities and we would be more than happy to look into this matter. Thank you. - The Great Day Improvements TeamReview fromJuan C
Date: 07/08/2025
1 starJuan C
Date: 07/08/2025
I had an $18k patio enclosure built. I've had several issues and always have a very difficult time getting someone on the phone to make a service call. I recently had a panel become exposed which shouldn't have happened and finally had someone come out. We noticed other issues which may explain the leaks I started recently experiencing. The service tech was supposed to come back because he didn't have the parts. However, I've called several times to see if he's going to come out and I think he blocked my number. As usual, I'm having trouble getting someone even on the phone to talk about the issue.Great Day Improvements, LLC
Date: 07/15/2025
Thank you for bringing this to our attention. We're very sorry to hear about the continued frustration you've experienced and understand how disappointing this has been.We are actively reaching out to coordinate the necessary service and ensure these concerns are properly addressed. A team member will be in touch directly to confirm next steps and provide scheduling details. We appreciate your patience and the opportunity to make this right.- The Great Day Improvements TeamReview fromJames A
Date: 06/24/2025
5 starsJames A
Date: 06/24/2025
I was amazed at the level of professionalism and knowledge displayed by my design consultant, Mr. ****** ******. He spent almost 2 hours with me explaining the installation process and going over every option available for my space. He answered all my questions and took time to show me diagrams and an extensive cost estimate, which meant my expectations and financial situation. I was very pleased with his work, his attitude, and most of all his ability to tailor my needs to what Patio Enclosures could do. I will a definitely refer this business to my friends.Great Day Improvements, LLC
Date: 06/25/2025
Thank you for the thoughtful review! We're so glad Andrew provided such a thorough and informative consultation. It's clear he took the time to make sure everything was a perfect fit for your space and budget. We truly appreciate your kind words and your willingness to recommend us!
- The Great Day Improvements TeamReview fromRichard A
Date: 06/22/2025
1 starRichard A
Date: 06/22/2025
Poor communication with customer and apparently suppliers. Parts ordered, arrive with incorrect measurements. Customer is unaware until days before install, and project gets stalled for several more weeks. Contract was signed in February 2025 an in late June 2025, project is not complete.Great Day Improvements, LLC
Date: 07/01/2025
Thank you for your feedback. We understand your frustration and truly regret the delays and miscommunication that occurred. Our Regional Manager personally spoke with you and we appreciate your willingness to move forward with the agreed next steps. Our Chicago team is actively working to resolve the remaining issue with the transom as quickly as possible. We’re committed to seeing this through to your satisfaction and appreciate your continued patience as we bring your project to completion.
- The Great Day Improvements Team
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