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Business Profile

Property Management

Barnett Management, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromMike F

    Date: 07/31/2024

    1 star

    Mike F

    Date: 07/31/2024

    Absolutely terrible. They hire a work crew to fix ****** and the job is not done after 2 months. They take pictures of our property asking us to move our garbage can next to the fire hydrant which is a safety concern for firefighters. On top of that, they have issues with bills that the acknowledged were incorrect but are too incompetent to fix any error until its too late and the owners are forced to pay extra. No American flag allowed on property which is a disgrace. Please never stay with them. 2 pet rule as well.

    Barnett Management, Inc.

    Date: 08/01/2024

    There is absolutely no truth to this statement and is unacceptable! First - any contractors are hired by your community Board of directors and as you know work on a mid rise building takes time by any contractor to complete such complex jobs....second - we do send violation letters to owners that are not in compliance with the communities rules but would not tell you to put a trash can next to a fire hydrant. third- as a military family would NEVER prohibit an American flag EVER. forth - the payments are due on the 1st of the month late after the 10th if your payments are not received by 5pm est on the 10th, the proper late fees will be applied. Lastly and most importantly. I do not show your name on any of our homeowner rosters are you mistaking us with another company?
  • Review fromBrandon V.

    Date: 07/08/2023

    1 star

    Brandon V.

    Date: 07/08/2023

    Thiefs! They will gladly take your monthly dues and foreclose if you do not pay but refuse to do their job. Most people can not afford to get an attorney every time they do not do their job. Horrible company and management.

    Barnett Management, Inc.

    Date: 07/10/2023

    Yes the community will absolutely go as far as foreclosing on a home if they do not pay their maintenance assessments as set forth in the governing documents. This is a deed restricted community that all of the homeowners that live there have signed into upon closing on their homes. It is the responsibility of the management company to uphold the approved collection procedures set forth by the board of directors. We do not maintain issues that are outside the specs or realm of the common space or common expenses for the community other than that we maintain all of the common areas as set forth by your budget and governing documents with the directive from the board of directors. This review is not valid based on the complaint being towards the community not Barnett Management. We simply act on the direction of the board of directors.
  • Review fromDawn G

    Date: 12/08/2022

    1 star

    Dawn G

    Date: 12/08/2022

    Horrible company! Wish giving no stars was an option. ***** does not respond to emails and **** is even more worthless. Dodges questions at the direction of the condo board. He is in up to his neck with their dirty dealings.

    Barnett Management, Inc.

    Date: 12/09/2022

    This is down right slanderous. I do not show you in any of our owner records or any emails from ******************** This is a fake review. I will be reporting this.
  • Review fromK. S.

    Date: 10/21/2022

    1 star

    K. S.

    Date: 10/21/2022

    Im very disappointed in how Barnett Management has overseen our Harbor Creek condominiums. Their email promises ***** hour response, 24/7 customer service. Im still waiting on a reply to my 5 emails starting on 8-14-22. Weve not had a meeting, communication nor hardcopy rules & by-laws handbook in the year since their takeover. Only landscaping & high site manager turnover have occurred.

    Barnett Management, Inc.

    Date: 10/24/2022

    good afternoon, with all due respect we have responded to you several times. not only myself but many of my staff has spoked to you regarding your issues. All of you governing documents and financials are available on our website as stated to you and all of your neighbors. We do not have control over when meetings are called, that would be your board to call meetings.

    K. S.

    Date: 10/24/2022

    I understand your frustration & having site manager turnover complicates communications. But an automatic email stating youll answer within 48 hours, does not constitute a response. I believe you also may have me confused with another review. I did not ask about the board nor a meeting, but a specific capital improvement issue that effects multiple units. I would be more than willing to discuss the issue with any of the 3 people copied in my last email. Thank you for your response.
  • Review fromSharon A

    Date: 09/03/2022

    1 star

    Sharon A

    Date: 09/03/2022

    I've lived in my townhouse for 43 years. Never EVER had a bookkeeping problem with my HOA fee. Last time it happened, it took 6 months and intervention from our association President. Well, here we go again. Two phone calls, not returned. And this happens to be twice in *** year......really??? What does the bookkeeping **** do there? Extremely rude property manager who acts like we report to her, not that she is supposed to serve our community and solve problems. I would NEVER recommend this company to any community looking for management. If there was below one star' i would have marked that.

    Barnett Management, Inc.

    Date: 09/07/2022

    please feel free to contact me directly so that we can address your issue. ******************************** thank you

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