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Business Profile

Used Appliances

Godfather Appliances LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Appliances.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/16/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction 6/13/2025 Company sells washers and dryers and ensures that appliances are tested and working We installed the washer it started leaking same day and it gave a water damage to the basement and burns to the legs

  • Initial Complaint

    Date:03/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found a washer and dryer set on Facebook marketplace so I reached out to Todd M**** to have it bought and delivered. He had a driver deliver it to my home and set it out in my driveway. When I got it inside I discovered that the washer does not work but the dryer works fine. The washer skips the wash and recycle and does not spin! I reached out to Todd Moore to let him know that the washer I just bought with a 30-day warranty did not work. He said he would make it right on Thursday but Thursday came around I tried to message him and found out that he had blocked me! I just want a washer that works please.. thanks

  • Initial Complaint

    Date:10/21/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought a washer and dryer set off an employee **** ***** with the company Godfathers appliances. When i used the washer it held water in it and reached out to him. They delivered another washer that didn't even put out water. I reached back out letting him know that about the washers and the dryer only blew cold air. He said he would correct the problem Friday. Friday comes and I go to message him only to see he had blocked me. I would like help in getting this corrected and my money back. I can return defected appliances.

Godfather Appliances LLC is NOT a BBB Accredited Business.

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