Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Veterinarian

Bruns Animal Clinic, Ltd.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMegan H

    Date: 04/15/2024

    1 star
    Never again will I take an animal to Bruns Animal Clinic in Versailles. We had to take our 16 year old cat to be put down last week and I specifically asked multiple times to have a paw print and his ashes returned. My brother went to pick up his ashes for me since we were out of town and there was no paw print (which I got charged for) …. i called them first thing this morning to ask about it and the lady continued to argue with me and told me that she handed me his paw prints before I left last week, even bet me her entire paycheck that she knows for a fact she handed me his paw prints. I think I would remember or have his paw prints if she handed them to me. Pretty sure they just forgot to do them so now I get to explain to my kids why they have no paw print of their cat. Also once I got the “ashes” back it looked like somebody stomped on the remaining bones just to crumble them all up.
    Let me add this is not our normal vet! This was an emergency and the last place we called who could get us in before we left for vacation the next morning. I would not recommend this vet to anyone!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.