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Average of 2 Customer Reviews
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Review fromGreg S
Date: 04/04/2025
5 starsGreg S
Date: 04/04/2025
Expert Tree did an excellent job on my property. I had several trees taken down in one day and my yard has challenging access with rolling hills. They were very quick, organized and professional. The heavy equipment brought onto the property barely caused any damage to the lawn. You could hardly tell they were there after they left. I highly recommend them.
Expert Tree Solutions, LLC.
Date: 04/10/2025
**** - thank you so much for taking the time to write this review for us. We sincerely appreciate your business!Review fromKeith G
Date: 06/18/2024
1 starKeith G
Date: 06/18/2024
Very dissatisfied with Expert Tree SolutionsThey came out looked at the work we wanted done and gave us a quote. After accepting the quote we was asked to sign the contract and they would put us on the schedule. They showed up and said they would have to get back with us, they were having an equipment issue. Didnt hear back, didnt hear back then we get told they wont be able to do the job that we would have to find someone else. I guess a contract to do work means nothing to this company. In my book very unreliable!!! Full service and specializing.i think not!Expert Tree Solutions, LLC.
Date: 06/20/2024
Sometimes we do not accept a job after providing a free estimate and/or scheduling the work. Although rare, it has happened a handful of times when our crew does not believe completing the work will meet the expectation of a potential customer. In this case, we provided a free estimate to ****************** and our estimator scheduled the work, and on that particular day, we were having an equipment issue, but our crew still went out to assess the job onsite, at which point, we made the decision not to enter into a vendor relationship and cancelled the job. No money was paid by ******************, and he walked away with a free estimate that he can use to compare with other companies. We incurred expenses on payroll and fuel on dispatching our estimator for the estimate along with our crew and our trucks going onsite to assess the work, which is an expense we have incurred with no financial burden on ******************. We concede that we should have been more direct in our reasoning and have discussed this with those involved in the estimation process. We do not believe this interaction constituted a negative 1 star review, but to each their own. We do apologize to ****************** for the inconvenience.
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