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Business Profile

Campgrounds

Glacier Hill Lakes Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromBill M

    Date: 05/29/2024

    1 star
    My wife and I booked this place over Memorial Day weekend 2024 with high expectations and knowing friends who have camped here before. We booked this place in February 2024 and we were emailed confirmation with the site number. They were hit by a tornado 2 months prior to our arrival, but reassured my wife that they would be ready to go on May 1st. My wife called again 3 days prior to our arrival to ensure things were ready for us. Again, they reassured her that they were ready for us. When we arrived on Friday, May 24, 2024, they seemed unaware of our arrival. One of the women was unprofessional and snotty with my wife. Once my wife reminded the woman she spoke with her 3 days prior, she remembered. My wife showed her our confirmation and site number only to be told they had given our prepaid site to someone else. They had to scramble to find another full hook-up site for us. They ended up putting us in one of the that was in the path of the recent tornado. No trees or shade, broken pieces of glass, plastic, and God only knows what else was strewn all over our campsite. The WiFi did not work the entire weekend, as was advertised. Not to mention, our campsite was directly under power lines that were buzzing so loud that we had to talk louder if we were outside. While setting up my RV, which is a 2022, I was shocked multiple times if I touched anything metal (which has NEVER happened before). If you walked in the grass barefoot or let any of the grass blades touch your skin, you would get shocked. The pool was not open, which my grandkids were not happy about. For the weekend, this site was just shy of $300 for 3 nights. The staff did not offer any sort of discount, refund, or anything. If this was the only campground available, I would sleep in a ******* parking lot first. This place was the worst experience we have ever had since we started camping almost 20 years ago. I would highly advise anyone to avoid this place like a plague!
  • Review fromAngie L

    Date: 07/06/2023

    1 star
    I would not recommend staying at this place. Based on my experience. We were lied to from the beginning. About free wifi and the camping sites. Don't waste your money.

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