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Business Profile

Charter Bus

Universal Transportation Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Universal Transportation Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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Universal Transportation Service has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Amy P

      Date: 04/17/2024

      Unreliable bus service and very limited communication with families. They do not seem to know where are children are located while in their care riding the bus. Disgraceful.

    • Andrea M

      Date: 03/08/2024

      Horrible service and not reliable. Do not pick up the children from school on time and does not notify the parents or the school

    • Saterra H

      Date: 04/26/2023

      This is zero stars!!!! The ****** worst bus company ever!!! Before I even tell them anything I ask what time did the bus come to my daughter’s stop and *** would call *** and tell me the time they have the bus at my child’s stop.. My child has been out there during the time they say “it came” but why is she constantly being missed? Either someone is lying or the bus driver is messing with the GPS or something because ain’t no way the bus is coming at these times but my child is texting me saying the bus still isn’t here!!!! Shady *** bus company

    • Naomi C

      Date: 08/01/2022

      Naomi C

      Date: 08/01/2022

      Never ride with them they made me late to school, work and are now forcing me back as I have nowhere else to go thats not going to make me pay out of pocket!

      Universal Transportation Service

      Date: 08/02/2022

      We will call this client. The information given is not clear and no service provided on this date.

      Universal Transportation Service

      Date: 08/02/2022

      UTS spoke this to client. She understands we do not force people to use the service and there are no specific issues she wants to discuss at this time..

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