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Business Profile

Games

Cornhole Worldwide

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/27/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a cornhole set from **** ******* Cornhole on 11/27 for $399 + $38.99 in shipping. On 12/20, it was shipped via *****. I recieved an email from ***** 12/23 stating that it had been delivered. When I arrived home that day it was not there, and I checked the email again. It showed a picture of it on the steps of a house- but it was not my house. It had been delivered to the wrong location. I called **** ******* Cornhole immediately and recieved a recording stating that they would be back in the office 1/5. I then called *****, and I was told that they would let the driver know. I emailed **** ******* Cornhole. Eventually I ended up driving all over the neighborhood trying to match the photo to a house to see if I could find the set, as it was a gift which was already late and it did not seem like anyone from **** ******* or ***** was going to resolve this- at least not until after the new years. When the gift was opened it was missing the score keeping pegs and instructions. No one from **** ******* Cornhole ever contacted me. I wrote again this week letting them know that I was disappointed that the items hadn't come to our house, and how much time we had spent looking for them (I would say in excess of 5 hours) and then on top of that that they never called to check on anything with us. They sent the pegs and instructions, then did not call or email me back. I called today 1/27 and my call went to voicemail. At a minimum my shipping should be returned.

Cornhole Worldwide is NOT a BBB Accredited Business.

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