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Business Profile

Hair Products

East African Secrets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hair Products.

Reviews

This profile includes reviews for East African Secrets's headquarters and its corporate-owned locations. To view all corporate locations, see

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East African Secrets has 2 locations, listed below.

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    Customer Review Ratings

    1.5

    Average of 8 Customer Reviews

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    Review Details

    • Phoenix D

      Date: 11/15/2024

      Phoenix D

      Date: 11/15/2024

      I've sent four emails asking that my subscription be canceled because this doesn't work. I've received no response and they continue to take money from my account. I'm reporting them to my bank as fraud and providing the emails I've sent.

      East African Secrets

      Date: 03/30/2025

      Hi Phoenix every order you ordered from us have been delivered. We have screenshot of all the tracking.

    • Bella H

      Date: 08/24/2024

      Bella H

      Date: 08/24/2024

      THIS COMPANY IS A ****, PLEASE STAY FAR AWAY. Ordered $101.00 dollars worth of products, *** sent 4 emails to them. Ive reached out on ******* just to get my message deleted. Its been a month and still nothing. Ill be disputing this charge with my credit card company right away.

      East African Secrets

      Date: 03/30/2025

      Hi we apologize for any delay in your order however we show it was delivered. When you initially placed your order it looks like it was returned however you disputed the charge and we still shipped it out. We do apologize for any delay.

    • Latoya S

      Date: 05/14/2024

      Latoya S

      Date: 05/14/2024

      I order an item on 4/24/24 today is 5/14/24 never received my item. I reached out to them about my issue and never got a response…I will fight for my money back

      East African Secrets

      Date: 03/30/2025

      Hi it looks like your order was delayed however it did deliver we do apologize for any delays.

    • MARITA F

      Date: 01/27/2024

      MARITA F

      Date: 01/27/2024

      MOST DEFINITELY SCAMMERS I MADE A PURCHASE JAN. 14, 2024 TOTAL $60.17 STILL NO PRODUCTS NEVER RECEIVED I'VE EMAILED 4 TIMES TRIED CALLING DEBIT FROM MY BANK DEBIT CARD WHAT CAN I DO ?

      East African Secrets

      Date: 03/30/2025

      Hi it looks your order delivered we do apologize if it was delayed.

    • Kristen B

      Date: 12/03/2023

      Kristen B

      Date: 12/03/2023

      I purchased two products from East African Secrets on November 6, 2023. I received a tracking number on November 16, 2023. It’s now December 3, 2023 and the shipping hasn’t moved. I disputed this with my credit card company. This is a poor business. Don’t buy here!

      East African Secrets

      Date: 03/30/2025

      Hi your order was delivered

    • Tiffany J

      Date: 06/18/2023

      Tiffany J

      Date: 06/18/2023

      I unfortunately believe that I have been scammed by this company, I ordered 2 of the hair oil’s after seeing awesome reviews on Pinterest placed an order only to have it be confirmed but still 7 days later no information on shipping, I have emailed 3 times and received no response. For my order *****

      East African Secrets

      Date: 03/30/2025

      Hi your was placed june 11th it was delivered june 23rd.

    • Heather A

      Date: 04/10/2023

      Heather A

      Date: 04/10/2023

      I love this hair growth oil!!! My hair has been growing a few inches in the past 2 months so happy I found yall

      East African Secrets

      Date: 03/30/2025

      So happy to hear that! 

    • Sarah D

      Date: 03/29/2023

      Sarah D

      Date: 03/29/2023

      This company is full of it!!! Scammed ?? I order a product that I never received try to contact the company it's self they claim that the product is on its way it's been almost a month now!! I can't receive my refund ?? the have no fund poly I will never received my package ?? and they know it!! Every time they I try to contact them it's a different story ?? this company scammed me out of $30.13

      East African Secrets

      Date: 03/30/2025

      Hi your order was delivered sorry if it was delayed.

      East African Secrets

      Date: 03/30/2025

      Hi your order was delivered sorry if it was delayed! 

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