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Business Profile

Roofing Contractors

Brad Smith Roofing Co. Inc.

Reviews

Customer Review Ratings

4.44/5 stars

Average of 9 Customer Reviews

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Review Details

  • Review fromJohn M

    Date: 10/03/2024

    4 stars
    Job well done . Stefan was on site to make sure everything went smoothly and all aspects were completed.
  • Review fromNaomi P

    Date: 05/09/2024

    5 stars
    Brad Smith roofing responded promptly. The salesman estimator Shawn was knowledgeable and informed. The estimate was reasonable and I accepted. Work was scheduled and completed promptly and even cleanup was complete. I will have a yearly inspection on my aging roof and when needed a new roof by Brad Smith.
  • Review fromLenore K.

    Date: 03/19/2024

    5 stars

    Lenore K.

    Date: 03/19/2024

    Recently I had a new roof put on by Brad Smith Roofing Company – it was a great experience from the
    time I had them first come out to look at the roof after storm damage to completion
    of the roof in one day. Sean, Jack and Robin have all been so helpful in completing
    the process. The crew that did the actual work was terrific. They worked very hard
    and very efficiently. They never stopped even for a break in an effort to complete
    the work in one day. They were very friendly and responded to any question I
    had. They left my yard looking exactly as they did when they came, and
    none of my numerous plants were affected. I would highly recommend using
    Brad Smith Roofing if you need a new roof. **** **** 

    Brad Smith Roofing Co. Inc.

    Date: 03/20/2024

    Thank you so much for the kind words and your 5-star review! Everyone including Sean, Jack, Robyn and the crew really appreciate it. They do a great job to ensure your home is protected from the beginning to the end. We will certainly pass along the wonderful comments. Thank you again from all of us at Brad Smith Roofing!
  • Review fromSandy W

    Date: 09/29/2023

    5 stars

    Sandy W

    Date: 09/29/2023

    One of the best experiences we have had with a contractor. The team that put our new roof on was very professional and courteous and respectful of our property. We would highly recommend Brad smith roofing and have to our friends. They have always followed through when we needed answers. Great company and great people to work with. Would highly suggest getting an estimate on any job you need done. ***** **

    Brad Smith Roofing Co. Inc.

    Date: 09/30/2023

    Thank you for your business *****, on behalf of everyone here ~ we appreciate it very much!
  • Review fromThome M

    Date: 07/05/2023

    1 star

    Thome M

    Date: 07/05/2023

    Brad Smith was good until Brad died, the kids, especially the daughter are horrible business people.
    Told me they had released a lien three years ago, refinancing how and was told the lien was still in place.
    This will cost me a lot in refinancing fees.
    Brad was a good guy, the kids will ruin the company with total incompetence.

    Brad Smith Roofing Co. Inc.

    Date: 07/06/2023

    We had worked closely with this customer to help them in financing their roofing services, and we feel our staff went above and beyond to help them in that process. We will always be here to help as much as we possibly can.
  • Review fromKevin H

    Date: 04/20/2023

    5 stars
    Sean and the Brad Smith roofing team were amazing from the first call all the way through the job completion. We had them work on our windows as well as roof after a storm and they were amazing. Sean answered every question and treated us as we were his only customer, knowing full well he had a busy plate. They are large enough to know that you will get quality work with a strong backing but small enough to know our account and job. I have spoken very highly of them to everyone I run into. Great job.
  • Review fromPhil B

    Date: 04/13/2023

    5 stars
    Brad Smith Roofing installed a new roof on my home April 10th, 2023. Outstanding job by the roofing crew, including clean up. Sean M. (project lead) did a great job communicating with me on site and keeping me updated on any situations that came up.
  • Review fromJulie H

    Date: 08/05/2022

    5 stars

    Julie H

    Date: 08/05/2022

    Brad Smith Roofing has been a great company to work with. They have done roofing, siding, and gutters on my house. I was very impressed by their response and help after a tree hit my house during a wind storm. They worked with my insurance company to get my roof covered by insurance, and made sure that what was installed exceeded what code required. The salesmen and crews have always been professional. It is nice to have a roofing / construction industry company that you can trust to get the job done right.

    Brad Smith Roofing Co. Inc.

    Date: 08/08/2022

    Thank you Julie, we appreciate the kind words, and the staff loves hearing it as well! If there's anything we can do for you in the future, let us know!
  • Review fromScott T

    Date: 08/01/2022

    5 stars

    Scott T

    Date: 08/01/2022

    I recently contracted with Brad Smith roofing to repair some roof and gutter damage on my home. Brad Smith exceeded my expectations and a few things stood out:
    (1.) Sales process. This was a very low pressure sales process. The gentleman who performed the inspection identified issues, provided recommendations, and left without pressuring me into a sale. I also appreciate his willingness to understand my situation and provide multiple recommendations/options that fit my budget.
    (2.) Back office. The folks responsible for scheduling/booking were very friendly and transparent throughout the process.
    (3.) Project team. Was very quick, efficient, and represented the company very well.
    In the few occasions I've contracted with Brad Smith roofing I haven't had to deal with any nonsense and will continue to call of them for any future roofing needs!

    Brad Smith Roofing Co. Inc.

    Date: 08/02/2022

    Thank you so much, we appreciate your positive review. Anything w can do to help in the future, please let us know!

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