Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Services

Ernie's Automotive Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromIan M.

    Date: 05/29/2025

    1 star
    I would not recommend anybody go here for any repairs on their car. My wife took her car in to get her ** looked at. They apparently found $5,600 in other repairs that were needed which is almost twice as much as the car is worth. We were skeptical so went to a different shop. They looked at the car and said the ** was the only present concern and quoted us $700. When I called Ernies and asked for clarification on the estimate and asked if they saw a pretty young woman walk in and know they could upsell her on unnecessary repairs they hung up on me and ignore 4 more of my calls. I called from a different line just trying to get an explanation and the *** said would you like to try coming at me differently? Mind you I was not rude, loud, or cursing. I said no id like to come at you just the way i am He once again hung up on me. Very unprofessional and seemingly willing to scam unwitting customers.
  • Review fromLatisha P

    Date: 05/27/2023

    1 star
    Ernie's automotive had my truck for over a month and only contacted me once. Ever time I would call, they were rude and would huff and puff as if I were bothering them. I only called once weekly to get an update. They told me that they set the timing on my truck, but when they spoke with my father, they told him that they couldn't find the wire to disconnect to do so. My father had to tell them where the wire was located. They said they did a fuel pressure check and that was fine. They never found out what was wrong with my Chevy. I took my truck to another shop, within an hour I received a call from them. They told me my fuel pump was bad. Unqualified machines at Ernie's. Beware.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.