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Business Profile

Heating and Air Conditioning

AD Mechanical HVAC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    January/29/2025 Date of Transaction

    Total amount of transaction $300

    The business in question committed to find a replacement part for my HVAC system

    Nature of the dispute is the business did not replace the existing part needed to be fixed and I would like my money back.

    The business has not tried to resolve the existing issue still.

  • Initial Complaint

    Date:07/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Anthony installed my furnace and AC when I remodeled my house in 2020. Since then I've had to call him every summer because the AC stops working. He is very hard to get ahold of but eventually comes to fill the freon but never checked to find the leak to fix it. Also, the furnace was leaking in my garage and ruined the new drywall. He came and said he needed to install a heat run. On 1/6/23 I paid him $254 (furance and AC yearly contract $164 and fix the furnace leaking $85). He never returned since that date. I reach out on 1/18/23, 1/22/23, 1/23/23, 1/26/23, 2/7/23, 2/14/23, 2/15/23, 7/4/23, 7/5/23 (he came that day to fill the freon and said he would return), 10/10/23, 11/2/23, 12/22/23, 5/6/24, 5/8/24, 5/10/24, 5/19/24, and he has not shown up when he said he is going to and no longer responds.

AD Mechanical HVAC is NOT a BBB Accredited Business.

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