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Business Profile

Plumber

Tom Schaefer Plumbing, Heating and Cooling
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 23 Customer Reviews

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Review Details

  • Teri L

    Date: 07/22/2025

    Polite, knew what they were doing, kind, considerate. Had Mike before , he knows his stuff... give him a raise! Met ***** for the first time as he's the newbie and he was attentive and he was on the ball.

  • Michael & Angela A

    Date: 07/15/2025

    Showed up on time ,very polite cleaned up , explained in detail all work They did an excellent job will use them again

  • Bill K

    Date: 07/03/2025

    Had Schaffer address my Plumbing needs over the years. Very professional. This time ***** came out; very personable and professional. Reasonable cost.

  • Margie Z

    Date: 06/30/2025

    We have used Tom Schaefer Plumbing for quite a few years when problems arise. We trust them completely and they are very knowledgeable and professional.

  • Raymond L

    Date: 06/19/2025

    We had *** ******* replace our broken A/C compressor and furnace. Their estimator, ******, was very professional, knowledgeable, and answered all of our questions. We got our quote within 24 hours and felt it met or exceeded other quotes we received. They provided us a named quality system and installed it in one day within a week of the quote. The installers were professional and hauled away old system keeping our property clean. I would recommend them to customers needing HVAC service or replacement.

  • Mark W

    Date: 06/17/2025

    Tom Schaefer Plumbing my go to guys for many years…talented…reliable…considerate…. Thank you

  • Laura M

    Date: 06/09/2025

    Outstanding company and service for both plumbing and heating. I have used them for about 8 years. I had a break in my sewer line in my basement. They provided me the correct diagnosis which 2 previous plumbing companies could not. I was completely satisfied with their work. Since that time they installed a furnace and sump pump for me, took care of a tricky break in a water line, and take care of all of my heating and plumbing needs at both my home and business. I give them a 10 out of 10 rating.

  • Ron S

    Date: 06/05/2025

    I've used Schaefer's for over 25 years, in both my professional and private life. It is a well run, family owned business with knowledgeable and conscientious technicians.

  • Adam C

    Date: 05/28/2025

    Outstanding! Solid guys came out and were determined to find the problem. At the end of the day it was a bathtub anomoly causing the leak, but it was found! Would recommend!

  • Linda P

    Date: 05/13/2025

    Tom Schaefer's company has been wonderful to work with and are so very responsive and thorough. I use them on all of my houses in the Lake county area. I highly recommend their work in the plumbing and HVAC areas.

Tom Schaefer Plumbing, Heating and Cooling is BBB Accredited.

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