We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Self Laundry Service

Speed Cycle Express Laundromat

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Self Laundry Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/6/24. I entered this location at 715pm-720. I come to this Laundromat often using the 12.50 washer and the high quality of the washers due to having a large family and being a voluntary caregiver of a retired 30 year VA intensive care registered nurse who has grown to be incontinent . When I proceeded to wash I was stopped by an employee who said that the last was is at 645, but there is a sign above the washers I always use, stating 830 (which is why I came in at that time)last wash no sign stating 645. Along sign with 3-4 different times of last wash.The employee called the manager who I met today 5/7 stating her name was Jessica who said no she wont't reimburse me for my inconvenience and having to leave with wet clothes. And it doesn't matter that I'm a customer and that she has 3-4 different times of last wash in her establishment. Which I feel inconveniences a community of residents in the area. I met her today 5/7 in the physical (********* ******* to try again for my inconvenience she proceeded to rudely say no immaturly and push by me with a rolling laundry basket without saying excuse me. I left things alone at that point and rewashed the nurses clothes and dry others. I simply want my reimbursement and for signs to change accordingly. For convenience of new customers and regular.

Speed Cycle Express Laundromat is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.