Reviews

Review Details

• Review fromLinda & Ron N

  Date: 05/08/2025

  5 stars
  We live in ** in the winter. Also have a small condo in Oh. On Dec. 12th, our daughter and son in law came to ***** stay at our place while visiting his family. They called us at 10:30 at night to tell us our place was flooded with 2 of water in every room. We called **** Galloway & explained to him what was going on & he was over at our place within 20 mins. Turns out the water line for the ice maker broke. The next day ******** crew were at our place removing the ************* damaged. The entire place was covered in mold. We lost everything. All our furniture, mattresses, all kitchen ******************* vanity. Walls needed to be cut up 30 ins. to clean out the mold. Too many items to list.**** & his crew, ****** ****** Paul,Keith,***** and Hillbilly were at our place daily for many weeks. **** kept us updated of all progress with **************** calls. His office manager, ******** would also contact us with updates & any questions they had. At this most stressful time in our lives we were put at ease with the knowledge of everything being done. We would select carpeting, flooring, cabinets, paint ************* would follow thru with purchasing the items. We would like to express our sincere gratitude for the exceptional work you, ************ ****, Craig,Keith ********************* did. From the initial start of our project to the final touches, you all consistently went above & beyond our expectations. The attention to detail, professionalism, & commitment to quality were truly outstanding. You definitely go the extra mile. Again, we truly appreciated your prompt communication and ability to resolve any unexpected issues. You have made our home beautiful again with your expertise and dedication. We have no words to express our sincere gratitude. We would highly recommend you &your crew to anyone who is looking for a reliable & skilled contractor who specializes in full service general construction, radon, pest, & mold *********************** *******

• Review fromNicole C

  Date: 06/08/2023

  1 star

  Nicole C

  Date: 06/08/2023

  Older Caucasian gentleman came to my residence was rude and unprofessional and other people I knew said the same thing when he refused to do work for them as well!! I would never recommend this company *** * **** ******* **** *** *** **** ** ** ** ****** * * **** ***** * **** ******* *** ******** ********* ** **** ******* **

  Galloway Construction & Restoration, Inc.

  Date: 06/09/2023

  Ms. ************************* contacted ** during the pandemic to complete an insurance job that was started by a different contractor whom she was unhappy with. We explained to her how busy we were, but we were willing to come take a look to see if there were some parts of the job we could help her with. We went the same day she called to do a scope of the work and found that the job was not far enough along that we would be able to help her in a timely fashion. When we called the same day to inform her that we would not be able to take on this project, her response was to hang up on us. Approximately a year and half later she contacted ** once again due to being unsatisfied with another contractor.  She informed us her insurance company had authorized $8,910.00 to construct a landing and steps which have been bid by a previous contractor. She further informed us the insurance company would allow for extra monies if needed since it was now going to be bid by a different contractor. After reviewing her paperwork, we set up to meet on Thursday, May 25, 2023. Upon arrival she instructed us to go to the back of the house where the work was to be performed, at which time she informed us she was only willing to spend $7,000.00 as she did not want to pay her deductible. She also said she had already ordered aluminum stringers for her steps (which would be an upgrade and significantly more expensive). We asked her what size she purchased at which point she responded to the number of steps, we asked her who performed the measurements to determine the length at which point she responded this was the maximum steps available for these stringers. We informed her as to the stipulations for code on steps and to the fact the stringers, landings and all structures must be calculated to fall within the proper codes. We further instructed her that we would have to look into the attachment methods, construction, etc., for the use of these stringers at which point she started to become upset and told us it did not matter as this is what she wants and all she needs is someone to do the work as she wants it performed. In response we informed her that we were leaving and not interested in performing this work, at which point she said something in reference to our race and/or color and informed ** that she is a nurse practitioner and we were lazy and the vehicle we were driving was ugly. She further complained that no contractors were willing to help her to which we responded it may be your expletive attitude.
  We in no way were rude to this potential customer at our previous meeting or at this meeting until we were referred to in a very disrespectful manner.
   We in no way mentioned her race, color, etc., in a positive or negative way, however, with our two meetings with her she has been extremely rude by #1 hanging up on us and #2 speaking to us derogatorily and making fun of the vehicle we drove.
              It is well within the rights of a contractor to turn down work for any reason and definitely for good reason due to racism and or belittling.
              We have performed work for insurance companies for the last 30 years and understand her frustration as not all contractors understand how insurance restoration work is handled as it is a very time consuming and paper intensive process which generally takes much longer than a regular construction project. We however were not the cause of the original claim nor did we perform any work therefore we feel we have done nothing wrong but were still nevertheless at the blunt end of her frustration.
              Please contact the writer with any questions, comments, etc., at ************.

• Review fromAJ & Margi N

  Date: 02/16/2023

  5 stars
  Living in our home for over 40 years we have dealt with constant projects to repair and maintain. We have had the experience of using many different workers in all areas of expertise. Recently facing a challenging situation of mold remediation, not knowing what to do or where to turn, we were fortunate to discover Galloway Construction and Restoration. Meeting **** was a breath of fresh air. Nothing is a problem for him. True to word and deed this company is a complete environmental inspection service that deals in all areas of repair and construction. After eight different opinions regarding this dilemma and months of research by us their email address said it best ....www.weknowwhattolookfor.com. Just what we needed to move on and so we did. The project was completed in a timely manner and to complete satisfaction. We highly recommend this company and will not hesitate to use again.