We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Loan Broker

Red River Credit Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loan Broker.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/28/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This lender gave me a loan four months ago for two thousand dollars. I have paid over eight hundred dollars in on time payments. They are reporting my balance increasing each month to the credit bureaus which is a lie. They are also reporting i have a nineteen hundred dollar balance and saying the first payments of over eight hundred dollars went to interest at a ratio of like 95% and only 5% to principal. My balance has increased with them for the last couple months with the credits bureaus and that is after received on time payments of over two hundred dollars. I cannot see my remaining balance on their payment app called "repayit" and I cannot see what ratio of payment is going to interest and principal. The only thing you can see as a customer is when a payment is due and payment history. This does not feel like they are being honest and they are definitely lying when reporting my balances.

    Business Response

    Date: 05/09/2025

    Red River Credit
    appreciates the opportunity to respond and, in the attachment, you will find
    the formal response to the complaint filed by J**** *** *** ********

  • Initial Complaint

    Date:06/06/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Have a loan with them and they call me at least six times a day for myself and twice for someone else. I have a loan but had a previous loan that was paid off in full no late payments. I have fallen behind and they have been calling me so much at work I got a write up with promise of being relieved of my duties if personal calls don't stop. I have repeatedly ask them to stop calling my job as well as my boss and coworkers I spoke to them yesterday made a payment of $90 dollars owe 55 more. She called my cell again while I am at work can not answer immediately calls my job again. I called back ask her stop please she said we going to keep calling because I owe money. I got it I told her I gave her what I got with intent to pay but this is going to get me fired. Now I have to have a meeting with boss. This is unacceptable and I have never had a loan company act like this. I have two other loans and none harass me at work because I let them know when and how much. Red river does not care so if I get fired how will they get paid then?

    Business Response

    Date: 07/10/2023

    In response to the complaint from ******************* ID# *******, the complaint has been reviewed and discussed with the *** ***************. A review of our call log indicates there have been no calls to the job since 6/6/23 when employer and customer requested, we do not call. All other calls made in regard to ************** account were in compliance with Red River Credit's collection policies. There were up to 6 calls made to her cell as a reference on another account. 
    We have taken steps to remove ************ as a reference, shown her job as a do not call, and classified her account as a do not call. This will eliminate any direct contact from our office other than mail or legal proceedings.
    Red River Credit strives to make every customer's experience the best it can possibly be. Our doors are always open, and we are willing to sit down and discuss any issues with our customers at any time. 

Red River Credit Corporation is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.