Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

Madden Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLori P

    Date: 04/07/2025

    1 star
    I've had to take my car back 3 times to the same macanic and $1600 later my AC in my car doesn't work right. Less than a year ago I took it in, letting them know that my AC compressor needed to be replaced in my car. They say oh no it's just the seals and valves. That was a total of $299. I drive away and immediately went back because nothing was fixed. It still ran the same. This time they say oh yeah the compressor does need to be replaced. That cost a total of $1200. A couple weeks ago I noticed it not working again. As long as the car is moving it works great. When I pull up to a red light it starts blowing warm air. I reach back out the the mechanic and they tell me to bring it in. Without getting my permission, they replace the seals and valves again and add freon. They text me and say my car is ready and the total is $108. We call up there and speak to the manager and all he could do was yell! And kept repeating that he is 100% confident it's fixed this fixed this time and hung up. Well guess what, it's still not working. I'm not even sure if I should take it back to the same place or go somewhere else. I've already giving them so much money and I just want my AC to work properly

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.