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Business Profile

Painting Contractors

Boomer Ideas Painting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/10/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband died and march and Im needing to get heat installed but am required to paint my home first through loans. I paid Chris $2500 for a deposit and then changed my mind the very next day asked to cancel and for my refund. He said he would pay my refund reflected with 10% service charge which is fine but he still hasnt refunded my money.

    Business Response

    Date: 02/23/2023

    Business Response /* (1000, 5, 2022/10/11) */
    Contact Name and Title: Chris ******
    Contact Phone: XXXXXXXXXX
    Contact Email: ***********@gmail.com
    The customer paid with a credit card on that date.
    Normal bank processing is 2-3 days.
    A refund will be issued 10 business days from date of cancellation.
    A check will be sent certified mail on the 18th of this mint to the name and address that our company has in file.
    Sincerely
    Chris ******
    Boomer Ideas Painting


    Consumer Response /* (2000, 7, 2022/10/12) */
    (The consumer indicated he/she ACCEPTED the response from the business.)
    I appreciate the response. It would have been better customer service to just let me know that. Thanks!


    Consumer Response /* (3000, 14, 2022/10/22) */
    I have not received my refund as promised


    Business Response /* (4000, 16, 2022/10/26) */
    Due to some personal health issues the refund has been delayed.
    My apologies to the homeowner.
    We will take care of this by the 15th.
    She can contact me directly at XXX-XXX-XXXX
    Sincerely
    Chris ******
    Boomer Ideas Painting


    Consumer Response /* (4200, 19, 2022/10/31) */
    (The consumer indicated he/she DID NOT accept the response from the business.)
    I will be pursuing legal action its the principle and his lack of integrity and unethical business practices


    Consumer Response /* (2000, 24, 2022/12/12) */
    From: *** (mailto:***********@yahoo.com)
    Sent: Friday, December 9, XXXX X:XX PM
    To: Hannah **** <**********@nctx.bbb.org>
    Subject: Re: BBB Case# : XXXXXXXX

    Hi Hannah I actually received my refunded check today. Thank you for following up, I am willing to cancel my complaint!

    ***** ****** *****
    Sent from my iPhone

Boomer Ideas Painting is NOT a BBB Accredited Business.

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