Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Log Cabins

Katahdin Cedar Log Homes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Log Cabins.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromChristopher W

    Date: 11/22/2024

    1 star
    A **************************************** at All Costs Building our log home with Katahdin has been one of the worst decisions weve ever made. What should have been an exciting and rewarding process turned into a drawn-out ordeal filled with unprofessionalism, mismanagement, and outright negligence. If youre considering this company for your dream home, I urge you to think twice.1. Lack of Transparency The project was plagued by a lack of communication and transparency. Critical details were either omitted or glossed over, leaving us constantly chasing answers and clarity while major problems mounted.2. Questionable Financial Practices There were significant issues with how the project was managed financially. Costs ballooned well beyond expectations by Katahdin's recommended builder, with little to no explanation or accountability. This resulted in a substantial financial burden and left me questioning how my money was being used.3. Extensive Delays What was supposed to be a smooth process quickly devolved into endless delays and broken promises. Timelines were rarely met, and there was a noticeable lack of urgency to get the project back on track.4. Substandard Workmanship The quality of work was far below acceptable standards. From structural concerns to finishing details, it was clear that corners were cut throughout the process. I am now left with a home that requires extensive repairs and additional costs to make it safe and functional.5. No Resolution or Accountability Despite numerous attempts to resolve these issues, I was met with indifference and a refusal to take responsibility. The company has shown no interest in making things right, leaving us frustrated and disillusioned.Building a home is one of the biggest investments youll makedont risk it with a company that cannot deliver on its promises or treat its customers with honesty and respect.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.