We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

General Contractor

WCS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

This profile includes complaints for WCS's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

WCS has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • WCS

      Chickasha, OK 73018

    • WCS

      3 Honda Lane Chickasha, OK 73018

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/02/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Our process with WCS began at the end of August 2024. We were sent the check for the approved repairs on Sept. 11 2024. The owner, ****** was to complete several repairs on our home including a new roof, new siding, new windows, new gutters, replacing metal trim around the outside of the home, as well as quite a bit of interior work on the home, all due to hail damage. We were told this whole process would take 6 weeks to complete from start to finish. He started with the roof, which we were told would only take 2 days. It took over two weeks to complete. Still to this day, that is all that has been done. Not only did they not do any of the other work on the home after receiving a check from us and our insurance company to do, they destroyed our home in the process. We have several gashes in our siding from them slamming ladders against it. Our yard was destroyed from the equipment they used. The fascia around our roof was destroyed and has gashes in it as well. ***** pulled up window sills and separated the wood around them then never replaced or covered them. They left the siding around the roof of our home completely lose, so dozens of sheets of vinyl siding have flown off the home and exposed the home to the elements. This company owes us thousands of dollars from what we originally paid for them to do all of this work. And that doesn’t include what it is costing us to fix everything they damaged. They assured us and signed a contract saying they were fully license and insured, but refuse to provide us with any of that information. They still have not even provided documentation for the roof being impact resistant, which we need for our home insurance.

      Business Response

      Date: 03/17/2025

      They sent this request November 5, 2023

      they kept the amount they asked for as agreed. 

      Customer Answer

      Date: 03/18/2025


      Complaint: ********

      I am rejecting this response because:


      The text they provided was before we assessed the home and found significant damages as well as seeing that not all of the work that we paid for had been completed. 


      Sincerely,

      ********* *********

    WCS is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.