Reviews

This profile includes reviews for Maltsberger Propane's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Maltsberger Propane

  PO Box 298 Cleveland, OK 74020-0298

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  Maltsberger Propane

  PO Box 369 Skiatook, OK 74070-0369

Review Details

• Review fromCalvin T

  Date: 07/13/2024

  1 star
  My parents had used Maltsberger for decades, and after my father passed, my mother continued to use them until she reached a point where she need to move in with us. When she moved in with us we gained some visibility into her finances, and found that she was spending a significant amount of money on propane to Maltsberger. The tank which was leased from them clearly had a leak and there was always a strong propane smell around the tank. There was no odor in the house, but a very strong smell at the tank. Additionally, they would just show up and fill the tank, sometimes twice a month. Even after we asked them to stop automatically refilling the tank, they continued to do so. In looking at prior bank statements, my elderly mother literally paid Maltsberger tens of thousands of dollars and at some points over a thousand dollars a month. However, Maltsberger never questioned why she was using so much propane, nor did they ever disclosure the very apparent leak at the tank. So my elderly mother, very likely paid Maltsberger tens of thousands of dollars for propane that leaked out, and was not used. Maltsberger and their employees would have had to have known that their was a leak, and there was no way a elderly woman living in a 700 sf house could use as much propane as she was paying for. Another aspect of this, was that this posed a significant safety risk to keep filling a leaking tank, which frankly could have led to a catastrophe. After complaining to them about the odor on a couple of occasions we had them come out a perform a leak check. During this, I brought up the fact they had been filling the leaking tank for years and the technician be belligerent to the point that I had to request he leave the property. Maltsberger portrays themselves as a small family owned company. They should have resolved this issue years ago, but chose to take advantage of an elderly woman to increase their profits.