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Business Profile

Loans

E-Z Money Payday Loan Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loans.

Complaints

This profile includes complaints for E-Z Money Payday Loan Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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E-Z Money Payday Loan Company has 3 locations, listed below.

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    • E-Z Money Payday Loan Company

      null Del City, OK 73115

    • E-Z Money Payday Loan Company

      2030 N. Broadway Moore, OK 73160

    • E-Z Money Payday Loan Company

      1317 N. US Hwy 81 Duncan, OK 73533

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/26/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had received a letter from *********************** threatening a civil lawsuit for a loan that I had never applied for through EZ Money. The letter contained my name, current address, family members names, last 4 digits of my ssn, previous employer and a credit score reading that was incorrect. It stated that this was a second attempt of contact and I had to pay the full amount of $1,356.02 by February 1, 2024 or legal action would be taken. I never received any contact about this until today (January 26, 2024). There was no other information about the loan, other than the name of the company that it was issued by, and claims that I had received the loan and then immediately closed my account. I cant stress enough that I did not, nor have I ever applied for or received a loan from any company by the name EZ Money. I also researched this and found that there are multiple other people that have received the same letter and that this is a phishing scam. I spoke with someone from the BBB understanding that *********************** is a debt collection agency, however, I did not receive any type of loan funding from the company previously stated in this complaint.

    • Initial Complaint

      Date:01/25/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a letter in the mail from *********************** stating I took a loan out with EZmoney (a subsidiary of EZCORP) and immediately closed or changed my bank account prior to the *** payment going though to satisfy the loan requirements. Cause of action 2 says because my check *** payment was returned and unpaid by my bank due to non-sufficient funds for an amount greater than ****** they have noted my case with fraudulent activity and with malicious intent to commit wire fraud. The letter says they have filed a lawsuit against me (does not say were the charges were filed just at the US District Court) and plan to put a lean on my house, garnish my wages, negatively report to my credit report and contact my employer. They list my wife and mother (who is deceased for the past 4 years) and plan to subpoena them to a court hearing as witnesses to testify against me should this matter go to trial. I have never heard of either of these companies nor have I ever taken a loan out with any financial institution of EZmoney or a subsidiary of EZCORP

    • Initial Complaint

      Date:01/25/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received a letter on 01/24/2024 from *********************** claiming I took out a payday loan (no date given, but a please note this debt was incurred several years ago) from EZMONEY a subsidiary of EZCORP and the installment loan is severely delinquent. Legal action threatened and also threatened to subpoena my ex husband of 17 years and my current husband. The amount they are demanding is $1,026.17. They have my last four of social and my current mailing address along with referencing an employer I worked for over 10 years ago. Ive never given any of the listed my personal information and I do not consent that they have access to it. This also states that it is the second notice however *** never received a first notice. Ive NEVER IN MY LIFE taken out a payday loan, nor would I even know how to do so. There is a Reddit thread where dozens of people have received these exact same letters (written verbatim, with pictures posted) with varying amounts that are due. These scam artists need to be shut down, tremendously fined and the victims that are being threatened deserve compensation from this bogus company. Also, the zip code on my letter for the company is ***** and the recommendation is *****. Also noted that there is a broken English typo it is very important that you pay the outstanding balance owing on your account

    • Initial Complaint

      Date:01/24/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a letter from a progressive legal group stating I took a loan out with this EZMoney or EZCORP company when I worked at an old job which is well over 9 years ago and I dont have a clue who this company is and I also didnt take a loan out with them. They have my current address and I have t even lived here for a year yet they also have names of 2 of my sisters and said they will garnish my pay checks bank accounts and put a lien on my home if I dont pay them this money and they also have the last 4 numbers of my ssn. I have no idea who they are and *** never heard of this company before a day in my life. The file #********** it also has a credit score at the bottom of the paper which is not my accurate or current score. They are saying I have to pay ******* by February 1, ************************************************************************************** since they are apparently listed on this loan as references.

    E-Z Money Payday Loan Company is NOT a BBB Accredited Business.

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