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Business Profile

Air Conditioning Contractors

AMP Mechanical Inc
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for AMP Mechanical Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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AMP Mechanical Inc has 2 locations, listed below.

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    Customer Review Ratings

    2.82

    Average of 11 Customer Reviews

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    Review Details

    • Susan P.

      Date: 07/21/2022

      ******** *********** (***) sent them to fix my Air Conditioning Unit because it wasn't cooling. In the Hottest Summer ever in Oklahoma, it took them 5 days to come out 7-10-22, which I understood because a lot of AC Units are failing. The 1st Tech said I needed 5lbs of Coolant and charged me $375 and I think they ripped me off because the coolant isn't the problem. Flipped gages to tried to convince me it was low, but never showed evidence. I told him the Condenser wouldn't turn off and he found that my contact switch was broken and told me they would be back in 2 weeks but my AC would still cool. Well it didn't cool at all. The Temp in my house averaged 86-92 degrees and outside was a sweltering 100 to 109 degrees. When I contacted their Customer Service Rep 'Amy', she actually told me that I needed to calm down...little did she know I was very professional and she really didn't want to se my bad side. How would she like to be sitting in a house for 2 weeks that was 86-92 degrees on a daily basis!!! I convinced them to come out the next day instead of 2 weeks and the 2nd tech installed the contact switch and said my unit was over-heating and unplugged it. He said his Supervisor would have to come out to determine why it was overheating. I called and texted for several days with no return phone call or text. Got *** involved and they finally got me an appt a week later with their AMP's Supervisor. He came out and said nothing was wrong with the unit and plugged it back in. It cooled for 1/2 a day and wouldn't cool again. I proceeded to call and text AMP to no avail. Three didn't people came out and NEVER fixed the problem. Got *** to assign someone else who I've never heard of. Don't EVER use AMP...they won't fix your problem and they will NEVER call you back if your issue isn't resolved the first time. This is the worst company I've ever dealt with and the worst Customer Service I've dealt with.

    AMP Mechanical Inc is BBB Accredited.

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