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Business Profile

Car Window Tinting

FLI Window Tinting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/13/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On ************************************************************************ which he provided services that same day. After services were finished I asked what form of payment he accepted he said cash or cashapp. At 6:04 on August 16, 2023 a payment was made via cashapp. He provided no receipt or paperwork for services. *** assured me that if I had any issues with services that he would fix it with no issues. After 3 weeks I started to have issues with the tint bubbling in which he attempted to correct however, after time passed the same issues reoccurred. On 30 Sept he tinted my husband ************** and was paid $500 cash for that service. Again as with the Outlander there were issues in which we took back for repair in which they were unsuccessful. Numerous attempts have been made to resolve this issue however, FLI insists he doesnt see anything and made a comments the comment that I didnt know what I was talki9ng about. Pictures were sent and he was shown in person. Both vehicles have been taken to two other tinting companies in which they confirmed my concerns and that the jobs were botched. I have attached text messages and pictures of that were sent to him. At the end of each message is a read receipt so he has been made aware that I requested a refund.

    Customer Answer

    Date: 11/15/2023

    ***** said she has decided to take legal action and would like to close the complaint.

     

FLI Window Tinting is NOT a BBB Accredited Business.

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