We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Health Care

Lawton Community Health Care--Midtown

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Care.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/20/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am at job training for CDL. I have been trying for a week to get a medical form completed and returned in order to get medical clearance for my Comercial Learners Permit. The form was returned after 3 days incomplete. I had to send it back again and the phone number for the clinic goes to a call center in charge of 18 clinics. They keep telling me they will send a message to the clinic stating this is urgent. I sent this form on Monday January 16th. It is now January 20th. I have fallen behind in my class because of this. The school is going to send me home today if the form is not returned fully complete by noon today. I insisted on talking to someone in the clinic to get this done right now but the manager in the office tells me that i have to wait for the doctor to come in at noon today to complete the form. I am going to lose my career and my house if this form is not received by noon. I have told the call center this but all they do is keep sending messages. They tell me that there is no one in the office I can talk to. I need someone to inform the doctor that I need this completed before noon today. This clinic has proven to be unreliable even when my life depends on it. The consequences of not getting this form completed and returned by noon today is losing my job which causes me to lose my house and everything in it and I will have no income to survive on. I am tired of them treating this like a non-emergency. I have given them a week to complete this. They keep expecting me have more time, which I have run out of at this point. I can't come into the clinic because I am in another state at school for my job. The phone is my only option.

Lawton Community Health Care--Midtown is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.