Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

House Cleaning

Professional Cleaning Services, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in House Cleaning.

Reviews

This profile includes reviews for Professional Cleaning Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Professional Cleaning Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromChuck P

      Date: 09/14/2023

      1 star

      Chuck P

      Date: 09/14/2023

      Pathetic customer service and very ************************. Do not use this company for any service. Scamming the elderly. The guys who came out were extremely rude & refused the job because stuff was on my porch. When calling the manager regarding concern of why they refused the job, he states they can refuse any job they want. Manager not helpful in any manner and refused to help when called. Do not use this company for any reason

      Professional Cleaning Services, Inc.

      Date: 09/19/2023

      This client tells a very different story than what actually happened. When we book appointments, we always request to make sure that all ducts are readily assessable and any furniture directly under vents be moved. When we arrived, the porch was very cluttered, and we were unable to move our equipment into the home without client moving clutter on porch. They had not also moved anything in the home to allow access to all ducts. Both the husband and spouse started screaming at us and we then declined to perform the job. When we were back in our business vehicle, the man, grabbed and opened the driver's door to continue to yell at us. We got back into our vehicle and left. Their granddaughter, who was there the whole time, then called the company number and lied about the incident but did acknowledge that her grandfather should not have opened the door to the van. Client's granddaughter was not aware that she was speaking with the same person who was at their home. We refused to perform this job as they were unwilling to provide safe space for us to work in.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.