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Business Profile

Appliance Repair

Moore Appliance Sales and Service, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Angelica T

    Date: 07/19/2025

    This business is a scam.the guy thawed out my refrigerator with my hair dryer.he requested.i thought so he could further see the problem. A GUY NAMED ***** WHICH IM SURE IS SHORT FOR *******.HE THEN CLEANED AROUND THE WATER WITH TOWELS I PROVIDED.AND I THOUGHT HE WAS ACCESSING THE PROBLEM TO TELL ME AND ESTIMATE OF THE REPAIR.HE TOLD ME IT WAS FIXED NOW.I SHOULDN'T HAVE ANYMORE PROBLEMS.ITS GONNA BE $248.00.I ASKED MYSELF WHY WOULD YOU START FIXING IT WITHOUT TELLING ME THE PROBLEM TO SEE IF I WANTED OR COULD AFFORD TO PAY.FIRST SIGN OF UNPROFESSIONAL.AND THEN I PAID.HE SAID TEXT HIM EMAIL FOR RECEIPT.I DID.NEVER RECEIVE RECEIPT.SEVERAL TIMES ICE STARTED FREEZING AGAIN EXACT PROBLEM REOCCURED 1 WEEK ******** RESPONSE FROM THE GUY.SAYS READ ON MESSAGES NO ******** WAY TO GET A HOLD TO ****** ALL FOR MONEY BACK.OR A REAL REPAIR.

  • Kathy C

    Date: 07/09/2025

    We were thrilled when we called and **** ***** said he could get out that evening for refrigerator repair. He diagnosed that the auto defrost control was nonfunctional and said he would be out the following Monday to replace the part. First red flag - he said he could only take check or cash, no credit cards. I did not have checkbook with me so went to ATM and got cash to pay him. He did return on Wednesday, as promised, and installed new part and problem fixed. I had in the meantime got my checkbook so paid unpaid balance per check. Unfortunately the water dispenser was now not working and called to tell him and he returned same say. He said it was manifold on water dispenser that was not working and it would be $54 to replace and he would have the part by Friday. Also n this day, he returned my check and said he could not accept out of town check (2nd red flag). Again he asked for payment of part in advance and paid in cash. 3 weeks later and still not fixed. He said he would do the repair July 8, due to being off and behind due to the holiday. It is Wednesday and he has not shown and will not respond to calls or texts

  • Vicki F.

    Date: 04/25/2025

    This company is dishonest and not honorable He never gave his name just the company name. Came to look at a refrigerator. Diagnosed the problem. He asked for my debit card information to order the part and pay for labor. The next morning I checked my bank account and $220.78 was taken twice out of my account. I contacted him immediately. He led me to believe he would call his bank and take care of this issue. After multiple text between us he never returned my money or came out to do the repair. . So I’m out $441.56 and now have to find a reputable appliance repair.

Moore Appliance Sales and Service, LLC is NOT a BBB Accredited Business.

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