Reviews
This profile includes reviews for Str8 Up Roofing & Construction's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 11 Customer Reviews
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Review fromB. R.
Date: 11/22/2022
1 starB. R.
Date: 11/22/2022
This company came to my door wanting to look at my roof, I told them they could look but no commitments. They came back with a bunch of pictures and said I had damage to my roof and wanted to call my insurance company. I let them make the call and they wanted me to sing a paper and again I told them no commitments, they said they needed it to finish my file. When I talked to the adjuster he told me that was a contract and I had 72hrs to cancel. The next day they came to my house again and got on the roof again so I was looking at this paper they gave me and it was just as my adjuster said it would be. I ran them off my roof and tore up the paper and told them to never return. Now they have called me every day even after asking them to stop calling me and now they want to send me a bill for their time. I didnt ask them to come and get on my roof and I dont feel that I owe them anything either. I think because of my age they are trying to take advantage of the seniors in our area. Please people dont let these people on your roof. Also what they found was nails and cracks,
Str8 Up Roofing & Construction
Date: 11/22/2022
Hello ***** I am so sorry you feel STR8 Up Roofing and Construction has not been of good service to you. Unfortunately, for our company we do not have control of all actions. We are very proud of our company of which has been established since 2009 and as this is our speciality we feel very strong and confident with our roof inspections and our process as we train all our sales representatives for weeks prior to stepping on a roof. I am sorry you feel we take advantage of the elderly, however, we are very proud of our business and have many senior homeowners of which are very happy with their experience, no matter the age, color, or size, we strive to give all our clients honest and true work. I have reviewed your file and I do see a signed contract and several of conversations with our Team manager in regards to going with a different roofing company. Please contact our office to further discuss and resolve this matter. Again, I apologize for any miscommunication or misunderstanding. We truly strive to better our customer service and hope that we can discuss this matter with you. Thank you,*********************** Office ManagerStr8 Up Roofing & Construction
Date: 11/22/2022
Hello ***** I am so sorry you feel STR8 Up Roofing and Construction has not been of good service to you. Unfortunately, for our company we do not have control of all actions. We are very proud of our company of which has been established since 2009 and as this is our speciality we feel very strong and confident with our roof inspections and our process as we train all our sales representatives for weeks prior to stepping on a roof. I am sorry you feel we take advantage of the elderly, however, we are very proud of our business and have many senior homeowners of which are very happy with their experience, no matter the age, color, or size, we strive to give all our clients honest and true work. I have reviewed your file and I do see a signed contract and several of conversations with our Team manager in regards to going with a different roofing company. Please contact our office to further discuss and resolve this matter. Again, I apologize for any miscommunication or misunderstanding. We truly strive to better our customer service and hope that we can discuss this matter with you. Thank you,*********************** Office Manager
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