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Business Profile

Used Car Dealers

Just Right Auto LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/20/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sold a vehicle that a couple of days later had no oil. Took it to his “mechanic” who we later found out is not certified or a mechanic at all however ******* the owner did not disclose that. Had we known we would’ve made sure that the vehicle went to somebody who was knowledgeable with imports and knew what they were doing. ******* had him wipe the codes and told me it was good to go. It wasn’t. Took it back. ******* told me it needed a tune up etc. spent over $300 for it to be fixed. It wasn’t. Bought a warranty with the vehicle. Nobody wants to take the warranty that he sold me. finally found Alpine motorsports. Took the Audi to Alpine motorsports he did a complete diagnostics of it only to find out that there is over $6000 worth of repairs and damage that need to be done to the vehicle to get it to even be drivable. The vehicle is constantly burning oil. Major suspension issues. It has been on thing after another. I’ve reached out to Bradley. He refuses to answer. We’ve had the vehicle three months and haven’t been able to drive it.

Just Right Auto LLC is NOT a BBB Accredited Business.

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