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Business Profile

Colleges and Universities

University of Oklahoma

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for University of Oklahoma's headquarters and its corporate-owned locations. To view all corporate locations, see

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University of Oklahoma has 3 locations, listed below.

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    • University of Oklahoma

      660 Parrington Oval Norman, OK 73019

    • University of Oklahoma

      550 Parrington Oval Norman, OK 73019-3006

    • University of Oklahoma

      1000 ASP, Room 105 Norman, OK 73019

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/13/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      received bill for $14,114.51 but did not attend college or register for classes.
      Covid happened and there was no communication, this is the first mail received.
      SCAM and there has been no phone calls or letters?

      Business Response

      Date: 09/04/2024

      see attached

       

      we are unable to respond directly

    • Initial Complaint

      Date:02/15/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 12.25.23, I sent a dispute letter to the University of Oklahoma's collection department to inform them that they were reporting incorrect information to the credit reporting agencies. It is February of 2024, and I have not heard anything regarding the 2 accounts in question. This company is furnishing incorrect information for both accounts *************** opened 1/3/2014, and *************** opened 7/30/2013. The University of Oklahoma not only report this account as opened, but it is reporting a balance on an uncollectible account. This debt became uncollectible in 2018, and 2019. The statute of limitations in the state if OK is 5 years. The University of Oklahoma is not only in violation of FCRA violations for trying to collect on an expired debt, but you are also reporting inconsistent information to the credit reporting agencies when all data furnished should be complete and accurate. Not only have you have failed to respond to my request of providing information regarding this account, you failed to notify the credit reporting agencies that this account was in dispute because it is not notated on my account which is also a violation of the ***** Furthermore, there are inaccuracies such as payment history, date last activity, and balance information. The inaccurate reporting, uncollectible debt, and failure to respond to my initial dispute in over 45 days. The aforementioned accounts are to be removed from my credit report immediately.

    University of Oklahoma is NOT a BBB Accredited Business.

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